Terms & Conditions
Payment

Payment for all services is due upon commencement. Casa Meow reserves the right to refuse any, regardless of reservation, if payment is not made up front.

Medications

We are happy to administer oral medication to your cats while they stay with us. For most oral medication, there is a nominal charge of $2.50 per pilling. Intravenous medications can be administered for $15.00 per injection.

Reservations / Peak Season

It is recommended that during peak seasons of July, August and December, you book as early as possible. Payment for the service is due upon commencement. Cancellations made within 48 hours of service commencement are subject to a $20 cancellation fee.

Christmas Sitting

Christmas is the only day of the year where sits will be less than the requisite 45 minutes and there is no guarantee (with the exception of cats requiring timed medications) of time arrival. Due to the volume of sits on Christmas day, we attempt to cater to as many cats as possible.

Cancellations

Cancellations made 48 hours prior to the first day of service will not incur any fee. Cancellations made within 48 hours of service commencement are subject to a $20 cancellation fee.

Special Needs

We welcome most special needs cats. Please feel free to discuss your cat's requirements at the time of booking.